Scheduled Maintenance

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Saturday, April 9, 2011

In our efforts to continually enhance the functionality and value of our WAM!NET® Services, we performed scheduled maintenance on:

  • Date: Saturday, April 9, 2011


During this scheduled maintenance period we released several new improvements to the WAM!NET Service.

  • Custom Branding of WAM!NET Portal:
      This exciting new feature makes it possible to custom brand the WAM!NET Portal. Customer Administrators will be able to design their own customizations by applying custom logos, colors and content, along with preview capabilities. more »

  • New Forward eFolio Feature:
      This customizable feature provides the ability and convenience to forward an eFolio to additional recipients as an alternative to forwarding the eFolio email. A “Forward” link appears in the sender’s copy of the eFolio. more »

  • Improved Download Manager Performance:
      To improve performance when downloading multiple files from a Library, the files are downloaded simultaneously as opposed to one at a time.

  • Embedded Player Enhancements:
      Along with enhancements to provide a more streamlined user experience there is a new customization option to enable the JW Silverlight Player to provide an improved wmv/wma user experience on all supported platforms. Additionally a customization may be configured to make use of the JW Player plug-ins.

  • Additional Enhancements:
    • Exchange Files with a Common File Transfer Appliance: It is now possible for Direct! or Direct! IP resources to establish a trading relationship with itself so that packages can be sent and received by the same resource. Packages of this nature will display in both the Sent Items and Inbox of TDX and the Transmission Web interface and will display as a single package within package tracking where both the sending and receiving resource will be the same. All send and receive functionality is supported.
    • Watermarking Enhancements: A new customization feature allows content owners to map Asset metadata fields, ID3 tags extracted from source content, and free form custom fields to their watermarked mp3 files.
    • eFolio View pages available in French and German Languages: eFolio recipients have the option to view their eFolios in English, German or French language. The language displayed is based on the users' browser settings. Asset names and attribute values display in the language they were stored.
    • Get Asset Link Enhancements: The Get Asset Link URL username and password fields can optionally be populated with default values set in the customization to eliminate users from having to re-enter duplicate information for the creation of multiple links. A new DNS host field can optionally be populated with the default set for the customization to facilitate integration with CDN services. New fields allow the Get Asset Link URL for audio and video assets to adjust the size of the embedded player and also control auto start for playback.
    • Enhanced eFolio File Download Notification: Both File Download and File View events will trigger a notification; provided in both email and http post format. The notification will identify the event as a Download or View.
    • WAM!NET support of Chrome Browser: Support for Google Chrome browser versions 7.x and 8.x on Windows XP, Vista & 7 as well as Mac OSX 10.5 and 10.6 for the WAM!NET Portal, Internet Gateway, Content Submission Portal, CS6, Info Center, and TWC.
    • Additional Software Updates:
      • Transmission Director X version 3.7. to include minor bug fixes; proper display of UTF8 characters in file names as well as proper formatting of carriage returns in Job Tickets. This version available on Software Downloads in WAM!NET Portal and Info Center.
      • Transmission Scriptable Client version 2.2.1 to include improvements on upload/download performance for LAN connections. This version replaced TSC version 2.2 on Software Downloads in WAM!NET Portal and Info Center.

  • WAM!NET Portal improvements based on feedback:
      Based on customer feedback we have made improvements to the following WAM!NET Portal functionality:

      • Access to the Administration Tab in WAM!NET Portal is no longer available to non Admin users. These users still have access to their user profile on the Home Tab.
      • A notification now appears on the Welcome page upon login to notify of new trading permission requests.
      • An "FTP Access" link has been added for users that have an Internet Gateway account that allows FTP Access, to include instructions on how to use ftp.

  • Retirement Notices:
    • TDX versions 3.3.x is now retired and no longer functional.
    • As part of WAM!NET Library configuration there is a File Storage option called Extract Metadata; when enabled the choices were IPTC or XMP. Savvis has retired the IPTC option for this configuration. All impacted customers were contacted directly regarding this matter.


  • If you have any questions regarding this Scheduled Maintenance Notice, please contact our technical support team. more »
  • View complete calendar of scheduled maintenance. more »